SMS Lead Follow-Up for Tradies — 60-Second Replies | Leadwow

SMS follow-up for tradies

SMS Speed-to-Lead for Tradies.

Every enquiry gets a text reply within 60 seconds — from Leo, the AI teammate that works while you’re on the tools.

You can’t answer the phone from a ladder, a pressure washer or the back of a ute. Leo replies to every enquiry straight away, holds a real back-and-forth to size up the job, and sends the keen ones to your phone. More of your ad spend turns into quotes.

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7:045G
Le
Leo · Solidline Resurfacing
iMessage
Hi Sarah, Leo here from Solidline — thanks for your driveway enquiry! Is it the front driveway, and roughly how big?
Yes front. Double driveway, pretty stained
No worries. Which suburb are you in, and when were you hoping to get it done?
Castle Hill. Ideally before Christmas
Perfect — Dave can measure up Thurs at 4pm. Does that suit? ✅
iMessage

Sent to your phone

Qualified driveway lead

  • JobDouble driveway
  • SuburbCastle Hill
  • WhenBefore Christmas
  • BookedThu 4:00pm

Quick answers

SMS Follow-Up for tradies, answered.

What is SMS lead follow-up for tradies?

Every new enquiry from your ads, landing pages or website gets a two-way text from Leo, Leadwow’s AI assistant, within 60 seconds. Leo asks about the job, suburb, timeframe and budget, so a qualified lead lands on your phone. You can take over the conversation at any time.

Why does replying to leads fast matter?

Homeowners often contact several businesses at once, and the first to reply usually gets the quote. A text in under 60 seconds keeps the lead warm while you finish the job you’re on.

Does SMS follow-up work without ads?

It needs enquiries to follow up, so it normally runs alongside at least one lead channel. If your website or old customer list already produces enquiries, we can connect those, and Leo can re-engage past leads that went cold.

What’s included

Never lose a lead.

A homeowner fills in a form while you’re halfway through a job. By the time you ring back, they’ve spoken to someone else. This fixes that.

01

60-second auto-reply

The moment someone enquires through your landing page or ad, Leo sends a text — before they’ve put their phone down and moved on. Day or night, weekends included.

02

A real two-way conversation

A back-and-forth that asks what you would, instead of a bare alert: which job, which suburb, how soon, what budget. Leo is trained on your services and pricing rules.

03

Qualified leads to your phone

By the time it reaches you, it’s a lead with details and often a booked visit — not a cold name and number from three hours ago.

Why speed matters

Speed wins the job.

Homeowners ask two or three businesses for a quote. The first to reply, politely and clearly, usually gets in the gate.

Leads go cold fast

A lead who waits hours for a callback has often already booked a visit with whoever answered first.

You can’t always answer

You’re on a roof, running a sprayer or driving between jobs. Leo’s text goes out whether you’re free or not.

Built for your ad leads

Works best beside a campaign that already sends enquiries, like Meta Ads or Google Ads, as part of the full Leadwow system.

How it works

What happens between the form and your phone.

A typical sequence, from submit to booked visit.

  1. 01

    The instant text

    The homeowner gets a short, friendly message confirming their request and asking one easy question. It reads like a person from your business, not a bulk notification.

  2. 02

    The questions

    Over a few messages Leo finds out the job, the suburb, how soon they want it done and what budget they have in mind. Some homeowners answer in a minute, some at 9pm. Either is fine.

  3. 03

    The handover

    When the lead is qualified, you get the full picture on your phone and ring with something to talk about. “I see you want your driveway in Castle Hill done before Christmas” is a much better call.

  4. 04

    The nudge

    If the homeowner goes quiet, Leo checks in again instead of dropping them. Plenty of buyers are still comparing quotes and need a reminder, not a cold shoulder.

Getting started

What we set up before launch.

A few decisions up front make every later text better.

  1. 01

    Train Leo on your business

    Your services, service area, pricing rules, FAQs and brand voice. Leo can also learn from your website and past conversations, so it talks the way you talk to customers.

  2. 02

    The questions that matter to you

    A pool tech wants pool size and water colour. A concreter wants access and slab condition. A cleaner wants bedrooms, bathrooms and pets. We write the questions around the jobs you actually quote, and trim the rest.

  3. 03

    Your hours and handover rules

    We agree when Leo should push a lead to you immediately, when it should hold until morning and how it handles a text at midnight. You decide whether you ring, text or book straight into your calendar.

Tone

Texts that sound like your business.

  1. 01

    Short, plain and local

    No jargon, no paragraphs. The message names the suburb or the job, so it feels like a reply to their request — not a blast.

  2. 02

    No pressure

    The aim is to be useful: confirm the details, offer a visit time. Homeowners are wary of tradies who push, so Leo keeps it easy to say yes or say not yet.

  3. 03

    Handing over cleanly

    When you take over, the whole thread is there, so you never ask a question the homeowner has already answered.

Beyond the first text

Leo keeps working.

Same AI teammate, a few more jobs off your plate.

  1. 01

    Books straight into your calendar

    Confirmed measure-ups and quotes land in your calendar with reminders, so fewer no-shows and less back-and-forth.

  2. 02

    Reactivates cold leads

    Old enquiries sitting in your database get a friendly check-in with a current offer — often the cheapest jobs you’ll win all month.

  3. 03

    Everything in one CRM

    Lead details, conversation history and booking outcomes flow into the Leadwow CRM, so you can see every lead from first click to booked job.

Frequently Asked Questions

  • It’s a real two-way text conversation run by Leo, our AI teammate. Leo asks what you’d ask on the phone — the job, the suburb, the timeframe and the budget — so what lands on your phone is a qualified lead, not a raw form submission.
  • No. Leo is trained on your services, pricing rules and the way you talk to customers. Messages are short, plain and local, and you can review and tweak the script any time.
  • No. It buys you time and keeps the lead warm until you can ring. The text goes out within 60 seconds so the homeowner doesn’t move on while you finish a job — you still make the call that books the visit.
  • Any time. Jump in from your phone or desktop — Leo pauses, hands over the full thread and waits for your cue to resume.
  • Any enquiry from your landing pages, Google Ads, Meta lead forms or website. Leo follows whichever channels are sending you leads, and everything lands in the Leadwow CRM.
  • It needs enquiries to follow up, so it normally runs beside at least one lead channel. If your website or old customer database already produces enquiries, we can connect those too — and Leo can reactivate past leads that went cold.
  • Leo keeps the lead engaged even if you haven’t called back yet. It checks in again when there’s been no reply, rather than sending one text and going quiet. That buys you hours, not just seconds.
  • No. Leadwow works month-to-month — we’d rather earn the next month than lock you into twelve.

Let’s talk

Reply before your competitor even sees it.

Book a free strategy call and we’ll show you how Leo handles your leads in the first 60 seconds. No obligation, no hard sell.